Addario Law Group Accessibility Policy

Addario Law Group is committed to ensuring that persons with disabilities have equal access to our legal services and to receive the same quality of services in a manner that respects their dignity and independence. Wherever it is reasonably possible, we will integrate our accessibility efforts so that people with disabilities receive the same services, in the same place and in a similar way as people without disabilities.

All lawyers and employees of Addario Law Group who provide services on behalf of the firm follow this policy.

The Accessibility for Ontarians with Disabilities Act, 2005 defines disability as:

  • any degree of physical disability, infirmity, malformation or disfigurement that is caused by bodily injury, birth defect or illness and, without limiting the generality of the foregoing, includes diabetes mellitus, epilepsy, a brain injury, any degree of paralysis, amputation, lack of physical co-ordination, blindness or visual impediment, deafness or hearing impediment, muteness or speech impediment, or physical reliance on a guide dog or other animal or on a wheelchair or other remedial appliance or device;
  • a condition of mental impairment or a developmental disability;
  • a learning disability, or a dysfunction in one or more of the processes involved in understanding or using symbols or spoken language;
  • a mental disorder; or,
  • an injury or disability for which benefits were claimed or received under the insurance plan established under the Workplace Safety and Insurance Act, 1997.

We will consult with any person with a disability to understand his or her needs. We will make reasonable efforts to accommodate those individual needs in a timely manner.


The Use of Service Animals and Support Persons

Addario Law Group welcomes any guide dog or other service animal accompanying a person with a disability unless the animal would otherwise be excluded from the premises by law. If a service animal is excluded by law from the premises, we will make reasonable efforts to find an alternative method for accessing our services.

We also welcome support people accompanying a person with a disability. A support person refers to any person who accompanies a person with a disability to help with communication, mobility, personal care, medical needs or access to goods and services. Where confidentiality is important because of the nature of the discussion, we will obtain the consent of the client and may require the support person to sign a confidentiality agreement.


Assistive Devices

Addario Law Group will make reasonable efforts to facilitate the use of assistive devices for people with disabilities. No one at Addario Law Group will operate or otherwise interfere with a person’s personal assistive device unless invited to do so by the person or his or her support person.


Notice of Temporary Service Disruption

Temporary disruptions that affect our ability to provide services to people with disabilities will be communicated by notices giving the reason for the disruption, the expected duration (if known) and describe alternatives. Notice will be posted in prominent locations and any other reasonable location that suits the circumstances.



Addario Law Group provides training to all its lawyers and staff about providing service to people with disabilities. The training includes, but is not limited to:

  • why the Accessibility for Ontarians with Disabilities Act, 2005 was implemented;
  • the requirements under the Act and its regulations;
  • how to interact and communicate with people with various types of disability;
  • how to interact with people with disabilities who use an assistive device or require the assistance of a service animal or support person;
  • how to use equipment available in the office to help provide services to a person with a disability;
  • what to do if a person with a particular type of disability has difficulty accessing the firm’s services.


Written Communications

We are committed to providing accessible documentation to all of our clients. Letters, invoices or any other documentation may be provided in alternate formats upon request. We will answer any questions clients may have about the content of the firm’s documents in person, by telephone or email, or any other method that may be reasonably accommodated.



Our goal is to deal with everyone in a respectful, welcoming and supportive manner. We welcome feedback about our service. You are invited to fill out an accessibility feedback form, available here. Please direct any questions, concerns or compliments about our policy to:


William Thompson

Addario Law Group

101-171 John Street

Toronto, Ontario

M5T 1X3


tel.       416-649-5057

fax       1-866-714-1196

email  [email protected]


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